Schnucki – Dirndl and Lederhosen (ABN 58 931 698 217) (Schnucki) is committed to protecting the privacy of everyone who shops or interacts with us, and this policy sets out our commitment to you on privacy.
Schnucki abides by the Australian Privacy Principals contained in the Australian Privacy Act 1988 and the Privacy Principals contained in the New Zealand Privacy Act 1993.
COLLECTING PERSONAL INFORMATION
Schnucki may collect personal information from you including your name, address, phone and other contact details, occupation, email address, merchandise information, and method of payment. Schnucki may also collect transaction information relating to your purchases with Schnucki and your preferences.
Schnucki collects personal information in the normal course of providing services to you. These services include:
· Providing information in store;
· Processing online purchases and payments;
· Registering an online Schnucki account;
· When you contact Schnucki customer service;
· Processing credit card purchases;
· Purchases and arranging product holds;
· Using Schnucki social media;
· Recording customer accident details; and
· Processing cash refunds.
Schnucki may also collect personal information for recruitment and employment purposes, for trade references or other contractual arrangements.
USE OF PERSONAL INFORMATION
In most circumstances personal information will be collected directly from you. Schnucki may use your personal information to keep you up to date with Schnucki’s product ranges, specials, promotions and offers that you may be interested in including for direct marketing. Specifically, you authorise Schnucki to contact you regarding your purchase and use of our online store.
Any information collected is safely and securely stored and only used for the purposes for which it was collected. We restrict access to your personal information, maintain technology products to prevent unauthorised computer access and use SSL (secure sockets layer) encryption technology when processing your financial details at our online store.
Schnucki does not sell or trade any personal information collected. However, we may share some of the personal information we collect with our related corporations and service providers, contractors who help us provide services, or trading partners. We often need to share your information with companies who perform parts of our service delivery. This may include:
· Service providers e.g. IT services, mailing services, data analysis;
· Companies assisting Schnucki with marketing and competitions;
· Regulatory authorities;
· Professional advisors; and
· Any other third party required by law.
Where we share your information, Schnucki will ensure that these third parties protect your privacy in accordance with the Australian Privacy Principles.
LINKING TO THIRD-PARTY WEBSITES
When you click on links and banners on our site that take you to third-party websites, you will be subject to that third-party's privacy policies. While we support the protection of privacy on the Internet, Schnucki is not responsible for the actions of any third-party web sites.
Our websites use "cookies" - small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalise your online browsing and shopping experience. Cookies may eliminate the need to repeatedly enter the same information, enabling us to improve the content, reliability and functionality of our websites, evaluate the effectiveness of advertising on our websites, and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may experience a loss of functionality as a result of configuring your web browser not to accept cookies.
ONLINE ORDERING SECURITY
Schnucki adheres to credit card and personal information being kept secure at all times. Therefore, to help ensure that your shopping experience is safe and secure, Schnucki uses EV Secure Socket Layer (SSL) technology. Extended Validation SSL Certificates give high-security Web browsers information to clearly identify a Web site organisational identity. This encrypts all the information you send across to us including your credit card details. All pages that require you to enter your personal information or payment details on our site have the Extended Validation Standard, which will cause the URL address bar to turn green in your browser; this verifies the authenticity of our online security.
If you wish not to receive any communications or marketing from Schnucki, please use the unsubscribe button or contact the customer service team above.
RIGHT OF ACCESS
You have the right to review, amend or delete personal information that may be held by Schnucki by making a request to us. We will take all reasonable steps to comply with the request, except where it is required for legal reasons.
More information about privacy law is available from the Office of the Privacy Commissioner at www.privacy.gov.au